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The BAA/GCU Scottish Ambassadors Program (2003‐2005): The student/airport interface

Bernadette Scott (Caledonian Business School, Glasgow Caledonian University, Glasgow, UK)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 24 April 2007

616

Abstract

Purpose

This paper aims to provide qualitative insight into a unique, collaborative project undertaken by BAA (Glasgow) and Glasgow Caledonian University (GCU) over a three‐year period at Glasgow International Airport.

Design/methodology/approach

The qualitative case evidence is conceptualized within the parameters of current thoughts and practices in Learning and Employability in the contemporary HE sector. Primary data were gathered from 27 students who had engaged on the program and also from BAA operational management staff based at Glasgow Airport. Program management perspectives are provided in order to triangulate the perspectives of all stakeholders involved in the initiative.

Findings

This study underlines the increasing importance of such prestigious initiatives to contemporary learning experiences at tertiary level. The students reported a higher level of preparedness for working life from an early stage of their studies and although charged with operational challenges from both a program administration viewpoint and for the industrial partner, BAA proved to be supportive, responsive and flexible with both students and the university itself. Benefits for all three parties are tangible and celebrated with positive prospects for the industry in Scotland.

Originality/value

This paper represents case material from a unique HE/industrial collaboration with a major employer within a UK context.

Keywords

Citation

Scott, B. (2007), "The BAA/GCU Scottish Ambassadors Program (2003‐2005): The student/airport interface", International Journal of Contemporary Hospitality Management, Vol. 19 No. 3, pp. 221-233. https://doi.org/10.1108/09596110710739921

Publisher

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Emerald Group Publishing Limited

Copyright © 2007, Emerald Group Publishing Limited

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