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Future human resource challenges in the Caribbean hospitality industry

Ben Henry (President of Sandals Corporate University, Jamaica)
Wismore Butcher (Principal of Erdiston's Teacher College, Barbados)
Yvette Browne (Human Resources Manager, Grantley Adams International Airport Inc., Barbados)
May Hinds (Principal of May Hinds Consulting, Barbados.)
Chandana Jayawardena (President of the Hotel & Catering Management Institute (HCIMA), Sutton, UK)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 1 December 2004

Abstract

Aims to capture the highlights and outcomes of the second annual Caribbean roundtable discussion of human resource challenges in the Caribbean hospitality industry, during which 33 participants and observers from industry and academia debated a series of themes: nurturing talent; curriculum issues; languages in the curriculum; alienation and low morale in the workforce; foreign ownership; unionization; training and development and managing human resources. Key points made by participants are clustered under these themes.

Keywords

Citation

Henry, B., Butcher, W., Browne, Y., Hinds, M. and Jayawardena, C. (2004), "Future human resource challenges in the Caribbean hospitality industry", International Journal of Contemporary Hospitality Management, Vol. 16 No. 7, pp. 419-423. https://doi.org/10.1108/09596110410559113

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited