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Approaching managerial ethical standards in Croatia’s hotel industry

John Fox (Faculty of Hotel Management Opatija, Opatija, Croatia)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 1 February 2000

Abstract

Good managerial ethical standards are important and necessary in the hospitality industry. The costs of a poor ethical environment are high. Employee attitude surveys were used to determine the prevailing ethical environment of Croatia’s hotel industry. Results recommend its immediate improvement: the dominating self‐centred managerial style has to develop a more biased pro‐social behaviour. Methodology developed for this research is suitable for wider application in other transitional countries.

Keywords

Citation

Fox, J. (2000), "Approaching managerial ethical standards in Croatia’s hotel industry", International Journal of Contemporary Hospitality Management, Vol. 12 No. 1, pp. 70-74. https://doi.org/10.1108/09596110010305172

Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited