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Patterns of improvisation for evidence‐based practice in clinical settings

Francis Lau (University of Alberta, Alberta, Canada)
Sandra Doze (Crossroads Regional Health Authority, Alberta, Canada)
Doug Vincent (Infoward Inc., Alberta, Canada)
Deborah Wilson (Alberta Medical Association, Alberta, Canada)
Tom Noseworthy (University of Alberta, Alberta, Canada)
Robert Hayward (University of Alberta, Alberta, Canada)
Andrew Penn (University of Alberta, Alberta, Canada)

Information Technology & People

ISSN: 0959-3845

Article publication date: 1 September 1999

574

Abstract

This paper describes our experiences from a two‐year research study to introduce evidence‐based practice (EBP) through a set of electronic information tools into two Canadian health regions. The improvisational model of technological change by Orlikowski and Hofman (1997) is used to provide the conceptual foundations for understanding the pattern of evolution associated with the tools observed in these two settings over time. Key areas to consider when changing practice identified from this study are time availability, intended use, adequate training, clinical champions, work practice fit, system refinement, around‐the‐clock support and environment influence. Health organizations should also distinguish anticipated, emergent and opportunistic changes and improvise accordingly when introducing EBP information tools in a setting that is characteristically complex, dynamic and unpredictable.

Keywords

Citation

Lau, F., Doze, S., Vincent, D., Wilson, D., Noseworthy, T., Hayward, R. and Penn, A. (1999), "Patterns of improvisation for evidence‐based practice in clinical settings", Information Technology & People, Vol. 12 No. 3, pp. 287-303. https://doi.org/10.1108/09593849910278547

Publisher

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MCB UP Ltd

Copyright © 1999, MCB UP Limited

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