Personal characteristics as predictors of job satisfaction: An exploratory study of IT managers in a developing economy

John O. Okpara (Department of Business Administration, Division of Management, Briarcliffe College, New York, USA)

Information Technology & People

ISSN: 0959-3845

Publication date: 1 September 2004

Abstract

The impact of information technology (IT) on society is tremendous. Globalization of trade, the emergence of information economies, and the growth of the Internet and other global communications networks have recast the role of information systems in managing global corporations. The purpose of this study was to investigate the extent to which personal characteristics such as gender, age, education, income, and experience predict IT managers' job satisfaction in Nigeria. A sample of 360 IT managers selected from business organizations in Nigeria were used for this research. The results of this study suggest that IT managers were satisfied with their job, co‐workers, and supervision, whereas they were dissatisfied with their pay and the promotion system. The results of regression analyses also showed that personal characteristics were significant predictors of job satisfaction.

Keywords

Citation

Okpara, J.O. (2004), "Personal characteristics as predictors of job satisfaction: An exploratory study of IT managers in a developing economy", Information Technology & People, Vol. 17 No. 3, pp. 327-338. https://doi.org/10.1108/09593840410554247

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Publisher

:

Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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