This article juxtaposes the history of the book to the current discussions about lay health information on the Internet in order to thoroughly open up the notion of “reliability” that underlies these discussions. It uses the parallels between the two media to improve understanding of what actors are involved and what issues are at stake, as well as how this is consequential for the reliability that is constructed.
Adams, S. and Berg, M. (2004), "The nature of the Net: constructing reliability of health information on the Web", Information Technology & People, Vol. 17 No. 2, pp. 150-170. https://doi.org/10.1108/09593840410542484
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