TY  - JOUR
AB  - Media richness theory argues that different media are more or less appropriate for different tasks. Social information processing theory (SIP) explains a motivation and method guiding such technology adoption. In light of these theories, and the field’s lack of understanding of media effects on group development, this article investigates the development of two important group process factors – cohesion development and process satisfaction – in two different studies of groups supported by electronic meeting systems. Results indicate that initial levels of cohesion and process satisfaction differ depending on the medium (and its inherent richness) and, consistent with SIP, cohesion and process satisfaction increase over time in all types of electronic support, despite relative differences in media richness.
VL  - 14
IS  - 2
SN  - 0959-3845
DO  - 10.1108/09593840110397894
UR  - https://doi.org/10.1108/09593840110397894
AU  - Burke Kelly
AU  - Aytes Kregg
AU  - Chidambaram Laku
PY  - 2001
Y1  - 2001/01/01
TI  - Media effects on the development of cohesion and process satisfaction in computer‐supported workgroups ‐ An analysis of results from two longitudinal studies
T2  - Information Technology & People
PB  - MCB UP Ltd
SP  - 122
EP  - 141
Y2  - 2024/04/25
ER  -