Technology acceptance in the banking industry

Murugan Anandarajan (Le Bow College of Business, Drexel University, Philadelphia, PA, USA)
Magid Igbaria (Claremont Graduate University, Claremont, CA, USA)
Uzoamaka P. Anakwe (Lubin School of Business, Pace University, Pleasantville, NY, USA)

Information Technology & People

ISSN: 0959-3845

Publication date: 1 December 2000


In the last decade, information technology has proven to be the major enabler that has helped multinational corporations to integrate their worldwide operations. However, studies show that many of these foreign subsidiaries, especially in less‐developed countries, under‐utilize their information systems, thus not making a significant contribution in improving the performance of organizations. Previous research, which investigated the factors that motivated individuals in accepting information technology, were conducted in developed countries. Since less‐developed countries differ culturally from developed countries, it is important to identify the factors which motivate individuals in these countries to accept as well as use information technology. This study seeks to investigate this issue. A comprehensive questionnaire on microcomputer acceptance and its resulting impact was collected from 88 users in six banks in Nigeria. The results suggest that social pressure is an important factor affecting microcomputer usage.



Anandarajan, M., Igbaria, M. and Anakwe, U. (2000), "Technology acceptance in the banking industry", Information Technology & People, Vol. 13 No. 4, pp. 298-312.

Download as .RIS




Copyright © 2000, MCB UP Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.