TY  - JOUR
AB  - Considers aspects of change in large retail organizations. Debates
the apparent dilemma posed, on the one hand, by the opportunities for
using information technology to improve efficiency and centralize
decision making, and, on the other hand, the case being argued by a
number of management “gurus” for increasing the empowerment
of front‐line managers. Develops a simple analytical framework for
considering the issues, and isolates the important variables involved in
the decision.
VL  - 21
IS  - 2
SN  - 0959-0552
DO  - 10.1108/09590559310028022
UR  - https://doi.org/10.1108/09590559310028022
AU  - Thompson John L.
PY  - 1993
Y1  - 1993/01/01
TI  - EMPOWERMENT IN RETAILING
T2  - International Journal of Retail & Distribution Management
PB  - MCB UP Ltd
Y2  - 2024/04/25
ER  -