TY - JOUR AB - Business travel is key custom to many hotels. Value springs both from volume and relatively low rates of discounting and commission, but what type of strategies will make for success in the future? Three main themes emerge from a review of reported trends in provision: development of special brands, enhancement of special on‐site services and use of promotions. VL - 27 IS - 5 SN - 0959-0552 DO - 10.1108/09590552199900002 UR - https://doi.org/10.1108/09590552199900002 AU - Fojt Martin PY - 1999 Y1 - 1999/01/01 TI - Retail Insights ‐ Summer 1999 T2 - International Journal of Retail & Distribution Management PB - MCB UP Ltd SP - 1 EP - 17 Y2 - 2024/04/25 ER -