TY  - JOUR
AB  - Significant number of consumers in Australia patronizes non‐scanning stores in spite of not being issued itemized receipts for the goods they purchase. In order to understand the attitude of consumers to receipts that give only limited information, shoppers exiting non‐scanning stores were surveyed for their use of purchase receipts. This study compares consumers' use of purchase receipts issued by non‐price scanning stores and those issued by price scanning stores. It appears that shoppers are largely indifferent to the details on the purchase receipt except when they are concerned with returning or exchanging the item(s) purchased.
VL  - 32
IS  - 4
SN  - 0959-0552
DO  - 10.1108/09590550410528980
UR  - https://doi.org/10.1108/09590550410528980
AU  - Miranda Mario J.
AU  - Kónya László
AU  - Havrila Inka
PY  - 2004
Y1  - 2004/01/01
TI  - Are non‐itemized purchase receipts issued by stores without price scanners a concern for Australian shoppers?
T2  - International Journal of Retail & Distribution Management
PB  - Emerald Group Publishing Limited
SP  - 216
EP  - 222
Y2  - 2024/04/25
ER  -