Measuring convenience: Scots’ perceptions of local food and retail provision

Abstract

Interest is increasing interest in the links between social exclusion and access to both grocery and retail stores. There is however little knowledge of the extent to which consumers lack convenient access to retail facilities. Data from 30,000 households from the 1999‐2000 Scottish household survey were analysed to measure opinions on the convenience of local food stores and the quality and convenience of local shops and link these perceptions to a series of economic and social indicators. One out of every ten Scots households believes they do not have convenient access to a local food store, an issue which affects both rural and urban residents. Scots were also found to be very ambivalent about local stores, while e‐commerce is shown to have limited applicability as an alternative to local retail provision, particularly as an alternative source of food and groceries.

Citation

Fitch, D. (2004), "Measuring convenience: Scots’ perceptions of local food and retail provision", International Journal of Retail & Distribution Management, Vol. 32 No. 2, pp. 100-108. https://doi.org/10.1108/09590550410521770