TY  - JOUR
AB  - The charity retail format has experienced significant growth over the last 30 years to a situation where charity shops have now become a taken for granted feature of local high streets across the UK. Traditionally charity shops have played an important service role in their local communities by providing low cost goods and employing voluntary staff. However, alongside the growth of the sector, charities have become increasingly professional in their approach to managing their shops. Changes include the introduction of paid managers and shop assistants and an overall ’‘trading up” of the charity retail environment. This paper explores in detail this professionalisation of the charity retail sector. It then examines the impact of this professionalisation on the role of charity shops in their local communities and speculate on the likely future for charity retail in this context.
VL  - 31
IS  - 8
SN  - 0959-0552
DO  - 10.1108/09590550310484098
UR  - https://doi.org/10.1108/09590550310484098
AU  - Broadbridge Adelina
AU  - Parsons Liz
PY  - 2003
Y1  - 2003/01/01
TI  - Still serving the community? The professionalisation of the UK charity retail sector
T2  - International Journal of Retail & Distribution Management
PB  - MCB UP Ltd
SP  - 418
EP  - 427
Y2  - 2024/04/24
ER  -