TY  - JOUR
AB  - Deming’s quality managment principles (TQM) are widely used as a school restructuring vehicle and produce increases in student achievement and self‐esteem and increased teacher morale and self‐confidence. Application of Deming’s principles and the TQM problem‐solving tools and techniques can be used to solve noninstructional problems of schooling. These areas, which create unnecessary costs to the school and community, include vandalism, school dropouts and student absenteeism. This case study presents a model for principals to apply to provide quality outcomes, at reduced cost, in noninstructional areas. Using teachers, parents, community members, and applying the problem‐solving tools and techniques of TQM to identify root problem causes, principals can identify realistic solutions which yield positive results and reduce costs in academic and nonacademic areas.
VL  - 38
IS  - 1
SN  - 0957-8234
DO  - 10.1108/09578230010310984
UR  - https://doi.org/10.1108/09578230010310984
AU  - Weller L. David
PY  - 2000
Y1  - 2000/01/01
TI  - School attendance problems: using the TQM tools toidentify root causes
T2  - Journal of Educational Administration
PB  - MCB UP Ltd
SP  - 64
EP  - 82
Y2  - 2024/04/19
ER  -