The importance of trust: creating wealth in a connective economy

Abstract

Outlines some of the major reasons why trust has eroded in contemporary organizations: overwork, changing work schedules, lack of financial resources, and lack of managerial integrity. Provides strategies corporations can use to rebuild trust: including surveying employees about their attitudes toward work; by acting on their suggestions, by being honest, demonstrating empathy and by being sensitive to family issues.

Citation

Veninga, R.L. (2002), "The importance of trust: creating wealth in a connective economy", Integrated Manufacturing Systems, Vol. 13 No. 6, pp. 419-424. https://doi.org/10.1108/09576060210436678