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A graphical method for assessing knowledge‐based systems investments

Jeffrey A. Clark (Jeffrey A. Clark is a Lecturer in the School of Computing Science at the University of Technology, Sydney, New South Wales, Australia)
Fawzy Soliman (Fawzy Soliman is a Lecturer in the School of Management, at the University of Technology, Sydney, New South Wales, Australia)

Logistics Information Management

ISSN: 0957-6053

Article publication date: 1 February 1999

614

Abstract

Suggests that businesses need a method specifically designed to assess the value of knowledge‐based system (KBS) investments. Explains the inadequacies of current valuation methods when they are applied to KBS investment decisions. Proposes a graphical valuation method which adapts the Theory of Reasoned Action (TRA) to overcome these inadequacies and help business executives make informed KBS investment decisions. Presents an example of the method’s application to a KBS at a large multinational sales and manufacturing company.

Keywords

Citation

Clark, J.A. and Soliman, F. (1999), "A graphical method for assessing knowledge‐based systems investments", Logistics Information Management, Vol. 12 No. 1/2, pp. 63-77. https://doi.org/10.1108/09576059910256277

Publisher

:

MCB UP Ltd

Copyright © 1999, MCB UP Limited

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