TY - JOUR AB - A manufacturing supply chain is an integrated set of business functions, encompassing all activities from raw material acquisition to final customer delivery. Delivering the right product at the right time in the right amount are essential objectives of efficient and effective supply chain systems. Thus measures must be taken to ensure that all operational components of the supply chain system are operating efficiently. This research examines quality measurement in a supply chain process by developing the process quality model to be used in the assessment, improvement and control of a manufacturing supply chain system. VL - 11 IS - 2 SN - 0957-6053 DO - 10.1108/09576059810209991 UR - https://doi.org/10.1108/09576059810209991 AU - Beamon Benita M. AU - Ware Tonja M. PY - 1998 Y1 - 1998/01/01 TI - A process quality model for the analysis, improvement and control of supply chain systems T2 - Logistics Information Management PB - MCB UP Ltd SP - 105 EP - 113 Y2 - 2024/03/28 ER -