Getting equipped for the twenty‐first century

John V. Chelsom (Professor of Procurement Management, Department of Management Systems and Information, City University, London, UK)

Logistics Information Management

ISSN: 0957-6053

Publication date: 1 April 1998


Asserts that developments in management of technology (MOT) deserve more attention than they currently receive in relation to management of quality. Argues that organisations, or groupings of organisations, that recognise the consumer potential of the new technologies, and learn how to deliver them, will be the total quality performers of the new millennium. Considers that the pace of technological change is far faster than other movements in competitive focus. Believes that the way forward is for industry to achieve quantum leaps, not incremental improvement in customer‐ perceived quality, to adopt new materials and processes, achieved by matching science push with market pull; and, finally, undertaking new alliances and partnerships and a total system view.



Chelsom, J. (1998), "Getting equipped for the twenty‐first century", Logistics Information Management, Vol. 11 No. 2, pp. 80-88.

Download as .RIS




Copyright © 1998, MCB UP Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.