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Some developments in software quality systems

Alfred Vella (The University of Luton, Luton, UK)
Lynne Dunckley (The University of Luton, Luton, UK)
Andrew Smith (The University of Luton, Luton, UK)
Andrew Williamson (Cranfield University, Cranfield, UK)

Logistics Information Management

ISSN: 0957-6053

Article publication date: 1 October 1997

740

Abstract

Discusses some related developments in software quality, one in the methodology of user‐centred design and one in the process of continuous assessment. The Taguchi method of experimental design is being used to improve the quality of user interfaces. A new methodology of user interface design (LUCID) is being developed, which promises to produce a quantum improvement in the quality of such interfaces. Describes a major survey of quality auditors in the UK which aimed to discover the differences between what the ISO 9000 family of standards claim to be measuring, what the auditor actually measures and what they claim are signs of good quality. Reports on the findings of a Department of Trade and Industry (DTI) sponsored project in which Cranfield University, the British Standards Institution and ICL looked at the issues involved in remote auditing of quality management systems.

Keywords

Citation

Vella, A., Dunckley, L., Smith, A. and Williamson, A. (1997), "Some developments in software quality systems", Logistics Information Management, Vol. 10 No. 5, pp. 214-217. https://doi.org/10.1108/09576059710174432

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited

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