TY  - JOUR
AB  - Provides details of the case study company’s background and highlights the need for quality of service. Describes in detail the re‐design process and the methodologies used; discusses the need to balance hard (re‐engineering) issues with soft (people) ones. Finally, details some of the major benefits gained from this approach to re‐design.
VL  - 9
IS  - 2
SN  - 0957-6053
DO  - 10.1108/09576059610113269
UR  - https://doi.org/10.1108/09576059610113269
AU  - Hole David
AU  - Marsh Jim
AU  - Hudson Mike
PY  - 1996
Y1  - 1996/01/01
TI  - Re‐designing a complex, multi‐customer supply chain
T2  - Logistics Information Management
PB  - MCB UP Ltd
SP  - 31
EP  - 35
Y2  - 2024/09/23
ER  -