Information technology in the express transport industry

Abstract

Discusses the ways in which the express delivery industry has addressed the problems of data management through increasingly sophisticated automation. Describes the stages of computerization through which a company must go to achieve complete service and system integration. Proposes that without information technology express operators would not be able to give acceptable levels of service. Finds that in this highly competitive market IT has helped operators to reduce costs and improve services.

Citation

Peel, R. (1995), "Information technology in the express transport industry", Logistics Information Management, Vol. 8 No. 3, pp. 18-21. https://doi.org/10.1108/09576059510091625