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Viability of e‐commerce as an alternative distribution channel

Muhamad Jantan (Professor in the School of Management, University of Science Malaysia, Penang, Malaysia)
Nelson Oly Ndubisi (Lecturer in the School of Business and Economics, University of Malaysia Sabah, Sabah, Malaysia)
Ong Boon Yean (Product Market Analyst at Intel, Penang, Malaysia)

Logistics Information Management

ISSN: 0957-6053

Article publication date: 1 December 2003

4139

Abstract

This paper proposes a framework for evaluating the impact of e‐commerce on the roles of distributors in the semiconductor industry for four different types of products, namely differentiated products, architectural products, technological products, and complex products. Questionnaire and the purposive sampling method were used to collect data from respondents in the distribution industry. The results of the study show that the salience of the roles is increasing. In addition, there is strong likelihood of e‐commerce replacing the traditional distributors, more so for less standardized products such as complex, technological, and architectural products.

Keywords

Citation

Jantan, M., Oly Ndubisi, N. and Boon Yean, O. (2003), "Viability of e‐commerce as an alternative distribution channel", Logistics Information Management, Vol. 16 No. 6, pp. 427-439. https://doi.org/10.1108/09576050310503402

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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