The Internet, e‐commerce and older people: an actor‐network approach to researching reasons for adoption and use

Abstract

Many older people are discovering the Internet, and some are also making good use of electronic commerce and all that goes with it. Others, however, are not adopting these technologies. This paper questions why some older people adopt Internet technologies while others do not, and offers a research framework, based on actor‐network theory, for investigating adoption of Internet technologies by older people. In this paper, innovation translation is used to illustrate how specific cases of adoption have occurred. Innovation translation presents a different view of innovation than the better‐known theory of innovation diffusion, but one that the authors argue is better suited for research in socio‐technical situations like this.

Citation

Tatnall, A. and Lepa, J. (2003), "The Internet, e‐commerce and older people: an actor‐network approach to researching reasons for adoption and use", Logistics Information Management, Vol. 16 No. 1, pp. 56-63. https://doi.org/10.1108/09576050310453741