Moving towards e‐government: a case study of organisational change processes
Janice Burn
(Janice Burn is Head of School and Professor at School of MIS, Edith Cowan University, Churchlands, Perth, Australia.)
Greg Robins
(Greg Robins is Manager at the Legal Aid Commission, Perth, Australia.)
6950
Abstract
Looks at an online strategy project at Legal Aid in Western Australia. Begins with an overview of e‐government and the Western Australian Government context, and then discusses the research model and methodology. Gives a background to the case and analyses the change management process against a comprehensive model of business process change. Concludes with some lessons learned and future directions for research in this area.
Keywords
Citation
Burn, J. and Robins, G. (2003), "Moving towards e‐government: a case study of organisational change processes", Logistics Information Management, Vol. 16 No. 1, pp. 25-35. https://doi.org/10.1108/09576050310453714
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited