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Revisiting adoption factors of inter‐organisational information systems in SMEs

Michael Morrell (Michael Morrell is an Independent Technology Consultant, London, UK.)
Jean‐Noël Ezingeard (Jean‐Noël Ezingeard is based at the Information and Operations Management Faculty, Henley Management College, Henley‐on‐Thames, UK.)

Logistics Information Management

ISSN: 0957-6053

Article publication date: 1 March 2002


For over a decade large companies have turned to supply‐chain management and inter‐organisational system‐development techniques to increase their efficiency and effectiveness. Smaller companies, however, have struggled to adopt and benefit from such systems, traditionally citing reasons such as a lack of financial resources and technical capability. This paper seeks to identify a framework of key variables which influence the adoption of inter‐organisational and supply‐chain systems with particular reference to smaller companies. This framework is then applied to a supply‐chain case study in the chemicals sector to consider the reality of system adoption for a small‐ to medium‐sized enterprise (SME) in the chain. The paper concludes that significant benefits are indeed attainable for the SME; however, a culturally‐rooted lack of vision and awareness are restricting adoption and the realisation of benefits associated with such systems.



Morrell, M. and Ezingeard, J. (2002), "Revisiting adoption factors of inter‐organisational information systems in SMEs", Logistics Information Management, Vol. 15 No. 1, pp. 46-57.




Copyright © 2002, MCB UP Limited