Innovative change management in SMEs: beyond continuous improvement

Rodney McAdam (Senior Lecturer, School of Management, University of Ulster, Newtonabbey, Northern Ireland, UK.)
Peter Stevenson (Lecturer, School of Management, University of Ulster, Newtonabbey, Northern Ireland, UK.)
Gren Armstrong (Lecturer, School of Management, University of Ulster, Newtonabbey, Northern Ireland, UK.)

Logistics Information Management

ISSN: 0957-6053

Publication date: 1 June 2000

Abstract

With increasing market pressure and fragmentation Small to Medium Sized Enterprises (SMEs) must move beyond the change philosophy of Continuous Improvement (CI) and develop a culture of innovation. To find out if SMEs could go beyond CI to achieve effective business innovation as a change management philosophy, a literature survey and a research survey on 15 SMEs was conducted to provide additional relevant information. The main research findings were: the SMEs exhibited a range of Continuous Improvement and innovation characteristics – some had adopted a culture of Continuous Improvement, while others had not; the SMEs which had adopted a culture of Continuous Improvement found that it could provide a solid foundation on which to build a culture of effective business innovation; and these SMEs were found to have embraced all the different components of innovation, as measured, more readily than those SMEs which did not have a culture of Continuous Improvement.

Keywords

Citation

McAdam, R., Stevenson, P. and Armstrong, G. (2000), "Innovative change management in SMEs: beyond continuous improvement", Logistics Information Management, Vol. 13 No. 3, pp. 138-149. https://doi.org/10.1108/09576050010326538

Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited

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