Some measures of interorganizational citizenship behaviors: Scale development and validation
The International Journal of Logistics Management
ISSN: 0957-4093
Article publication date: 14 August 2009
Abstract
Purpose
The purpose of this paper is to describe the development of a scale for measuring interorganizational citizenship behaviors (ICBs). ICBs are types of tactical boundary spanning activities employed by firms in supply chain relationships geared toward improving overall supply chain success. ICBs are theoretically grounded in organizational citizenship behaviors research (OCBs) and adapted to apply to the interorganizational context. Based on a previous research article, the paper aims to report on multidimensional scale development for ICBs that should be useful for future empirical research efforts in this and related areas.
Design/methodology/approach
The paper adhere as closely as possible to the formalized measurement scale development heuristic posited by Hinkin.
Findings
The process reveals four measurement scales useful for operationalizing unique types of ICBs in empirical research articles.
Originality/value
This paper operationalizes four common ICBs: interorganizational altruism, tolerance, loyalty, and compliance. It provides evidence to support the convergent and discriminant validity of the four ICB scales evaluated.
Keywords
Citation
Skinner, L.R., Autry, C.W. and Lamb, C.W. (2009), "Some measures of interorganizational citizenship behaviors: Scale development and validation", The International Journal of Logistics Management, Vol. 20 No. 2, pp. 228-242. https://doi.org/10.1108/09574090910981314
Publisher
:Emerald Group Publishing Limited
Copyright © 2009, Emerald Group Publishing Limited