The Impact of E‐collaboration Tools on Firms' Performance
The International Journal of Logistics Management
ISSN: 0957-4093
Article publication date: 1 January 2004
Abstract
In this paper, we focus on the relative efficiency of different e‐collaboration tools and their impact on the performance of individual firms positioned along the supply chain. In exploratory study, the supply chain of one large telecommunications OEM was analyzed in two consecutive phases, namely a detailed case study and an electronic survey. This led to the examination of an entire supply chain from both upstream and downstream perspectives. Supply chain execution and supply chain planning e‐collaboration tools were identified and their relative efficiency was assessed. We attempt to map out the tools' potential to enhance the performance of, individual firms, in particular the link between e‐collaboration configurations and key performance dimensions.
Keywords
Citation
Cassivi, L., Lefebvre, É., Lefebvre, L.A. and Majorique Léger, P. (2004), "The Impact of E‐collaboration Tools on Firms' Performance", The International Journal of Logistics Management, Vol. 15 No. 1, pp. 91-110. https://doi.org/10.1108/09574090410700257
Publisher
:Emerald Group Publishing Limited
Copyright © 2004, Authors