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The Impact of E‐collaboration Tools on Firms' Performance

Luc Cassivi (Université du Québec à Montréal)
Élisabeth Lefebvre (École, Polytechnique de Montréal)
Louis A. Lefebvre (École, Polytechnique de Montréal)

The International Journal of Logistics Management

ISSN: 0957-4093

Article publication date: 1 January 2004

1481

Abstract

In this paper, we focus on the relative efficiency of different e‐collaboration tools and their impact on the performance of individual firms positioned along the supply chain. In exploratory study, the supply chain of one large telecommunications OEM was analyzed in two consecutive phases, namely a detailed case study and an electronic survey. This led to the examination of an entire supply chain from both upstream and downstream perspectives. Supply chain execution and supply chain planning e‐collaboration tools were identified and their relative efficiency was assessed. We attempt to map out the tools' potential to enhance the performance of, individual firms, in particular the link between e‐collaboration configurations and key performance dimensions.

Keywords

Citation

Cassivi, L., Lefebvre, É., Lefebvre, L.A. and Majorique Léger, P. (2004), "The Impact of E‐collaboration Tools on Firms' Performance", The International Journal of Logistics Management, Vol. 15 No. 1, pp. 91-110. https://doi.org/10.1108/09574090410700257

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Authors

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