TY - JOUR AB - Successful re‐engineering programs to improve supply chain performance possess three important attributes: a vision which clearly identifies future goals; a framework with clearly defined stages forming a route map; and, a toolkit which provides a means for enhancing the individual processes within the chain. In this paper the vision is the seamless. supply chain, and we outline an appropriate established framework, and supporting toolkit. The core of our approach is smooth material flow enabled by a proven set of simplicity rules. This ensures total integration of vision, framework, and toolkit. A case study illustrates the application of the methodology showing the bottom‐line performance improvement resulting from a supply chain process re‐engineering program. VL - 14 IS - 1 SN - 0957-4093 DO - 10.1108/09574090310806486 UR - https://doi.org/10.1108/09574090310806486 AU - Childerhouse Paul AU - Towill Denis R. PY - 2003 Y1 - 2003/01/01 TI - Engineering the Seamless Supply Chain T2 - The International Journal of Logistics Management PB - MCB UP Ltd SP - 109 EP - 120 Y2 - 2024/04/20 ER -