A new approach to records management with the Information Workplace Platform

Alexis Castillo‐Soto (Department for Education, London, UK)
Gill Baker (Department for Education, London, UK)

Records Management Journal

ISSN: 0956-5698

Publication date: 22 November 2011

Abstract

Purpose

This case study aims to set out the challenges faced by the Department for Education (DfE) in managing information and encouraging collaboration. The DfE has restructured its systems and delivered the Information Workplace Platform (IWP), in order to encourage better collaborative working and improve the success of its records management processes.

Design/methodology/approach

The case study gathers together information from a number of sources within the Department (through interviews with individuals and written materials) to establish the “story” of the development of the IWP.

Findings

The case study includes details of the benefits of the implementation of IWP, both quantitative and qualitative.

Originality/value

This case study fulfils a need to share best practice with others in order to encourage positive change for information management, collaboration and records management across the public sector.

Keywords

Citation

Castillo‐Soto, A. and Baker, G. (2011), "A new approach to records management with the Information Workplace Platform", Records Management Journal, Vol. 21 No. 3, pp. 205-213. https://doi.org/10.1108/09565691111186876

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.