TY - JOUR AB - Purpose–This paper aims to document a case study of recent use of the International Records Management Trust's Records Management Assessment System (RMCAS) software tool.Design/methodology/approach–The author used RMCAS as the primary data collection tool in an assessment of records management across the London Museums Hub.Findings–The application of RMCAS in a museum context underlined its flexibility for use within the public sector outside of central government ministries. While RMCAS continues to serve as an excellent data collection tool that can deliver high‐level analyses, its use outside central government highlights the potential benefits of some re‐design in its next generation.Originality/value–This paper can serve as a guide to others considering the use of RMCAS outside its original context. VL - 18 IS - 2 SN - 0956-5698 DO - 10.1108/09565690810882986 UR - https://doi.org/10.1108/09565690810882986 AU - Demb Sarah R. PY - 2008 Y1 - 2008/01/01 TI - A case study of the use of the Records Management Capacity Assessment System (RMCAS) software tool across the London Museums Hub T2 - Records Management Journal PB - Emerald Group Publishing Limited SP - 130 EP - 139 Y2 - 2024/04/19 ER -