Implementing EDRM: has it provided the benefits expected?

Zoë A. Smyth (Public Record Office of Northern Ireland, Belfast, UK)

Records Management Journal

ISSN: 0956-5698

Publication date: 1 December 2005

Abstract

Purpose

To analyse the lessons learned from the Electronic Document and Records Management (EDRM) project at the Public Record Office of Northern Ireland to inform other practitioners.

Design/methodology/approach

Using PRINCE II project methodology the EDRM project objectives were to re‐introduce best practice records management following ISO 15489 as the standard, implement software that met the 2002 functional requirements devised by The National Archives UK and provide a detailed lessons‐learned report to inform the wider roll‐out to 18,000 users in the Northern Ireland Civil Service.

Findings

Develops practical lessons learned and highlights key issues and risks with a project of this nature and identifies some of the initial business benefits that can be achieved.

Research limitations/implications

The Public Record Office of Northern Ireland was a relatively small organisational project and, due to the remit of the agency senior management support, which is critical, was somewhat easier to obtain.

Practical implications

This paper is a useful case study investigation of a project management approach to the introduction of EDRM within an organisation using ISO 15489 as a tool.

Originality/value

This paper reflects practical lessons learned from a successful implementation of EDRM and will help other professionals who are considering or already introducing EDRM in their own organisations.

Keywords

Citation

Smyth, Z. (2005), "Implementing EDRM: has it provided the benefits expected?", Records Management Journal, Vol. 15 No. 3, pp. 141-149. https://doi.org/10.1108/09565690510632328

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2005, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.