TY - JOUR AB - VL - 20 IS - 4 SN - 1757-5818 DO - 10.1108/09564230910978548 UR - https://doi.org/10.1108/09564230910978548 AU - Reynoso Javier PY - 2009 Y1 - 2009/01/01 TI - Values‐based Service for Sustainable Business – Lessons from IKEA T2 - Journal of Service Management PB - Emerald Group Publishing Limited SP - 473 EP - 475 Y2 - 2024/04/24 ER -