The importance of being earnest: reflections on an attempt to create an information‐led organizational culture in the NHS

Diane Preston (Lecturer in Human Resource Management, both at the Business School, Loughborough University, Loughborough, UK)
John Loan‐Clarke (Lecturer in Human Resource Management, both at the Business School, Loughborough University, Loughborough, UK)

Health Manpower Management

ISSN: 0955-2065

Publication date: 1 August 1997

Abstract

Presents a study of organizational culture in a community health‐care Trust in the UK. The Trust has been involved in attempting to create what was described as an information‐led culture and is concurrent with the implementation of a new information system. Describes some of the recent management initiatives which were intended to improve communications within the Trust and to provide employees with a better understanding of the changes which have been taking place. Identifies findings which suggest that there was some distance between the perceptions of management and those of employees. While the senior management team appear to have been in earnest in attempting to ensure that staff have the information and understanding they need, the results of an organizational culture survey suggest that these efforts may have been ineffective.

Keywords

Citation

Preston, D. and Loan‐Clarke, J. (1997), "The importance of being earnest: reflections on an attempt to create an information‐led organizational culture in the NHS", Health Manpower Management, Vol. 23 No. 4, pp. 120-122. https://doi.org/10.1108/09552069710184373

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Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited

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