Understanding business processes
John Hindle
(John Hindle is Director of ATP ‐ Achievement Through People, based in Birstwith, Harrogate, UK)
1580
Abstract
Presents a background to process understanding which offers potential benefits to the NHS. Considers the various business processes found in health care organizations, noting that the management of cross‐functional processes is an area in which improvements can be made. Outlines the kind of problems which can result from mismanagement of such processes and the potential benefits of process improvement.
Keywords
Citation
Hindle, J. (1997), "Understanding business processes", Health Manpower Management, Vol. 23 No. 5, pp. 181-183. https://doi.org/10.1108/09552069710175472
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited