Making staff aware of risks
John Symons
(Chairman of the Risk Management Team, Essex Rivers Health Care Trust, UK.)
985
Abstract
Outlines the essential steps in establishing risk management as an effective process in any organization and relates to management claims, complaints and adverse incidents. Discusses the way to elicit and use information from patients and staff. Emphasizes the need to learn from all those involved in delivery and receipt of care.
Keywords
Citation
Symons, J. (1995), "Making staff aware of risks", Health Manpower Management, Vol. 21 No. 4, pp. 15-19. https://doi.org/10.1108/09552069510092728
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited