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Healthy Working and Performance Management: A Discussion of the Approach and a Report on a Survey of NHS Organizations

Hugh D. Flanagan (Partners in PBS, Hugh Flanagan is also Principal of the Ferndale Management Consultancy and Research Associate at the Health Services Management Centre, University of Birmingham.)
Paul Henry (Partners in PBS, Hugh Flanagan is also Principal of the Ferndale Management Consultancy and Research Associate at the Health Services Management Centre, University of Birmingham.)

Health Manpower Management

ISSN: 0955-2065

Article publication date: 1 May 1994

1505

Abstract

Achieving high performance in an organization is a complex business. Most approaches are too piecemeal, unidimensional or iatrogenic. Healthy working is an approach to managing performance that attempts to overcome these problems by aiming, in a holistic manner, to harmonize those factors which affect, either separately or jointly, individual physical, mental and emotional health and individual and organizational performance. The approach is based on a set of values and a series of steps. The first step has to be establishing an information base‐line – the four key indicators. A survey was undertaken by PBS to establish the availability and usefulness of data in NHS organizations; summarizes some of the issues raised. Although a worryingly small number keep useful data or produce useful information, much can be done in making critical links if available data is fully used.

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Citation

Flanagan, H.D. and Henry, P. (1994), "Healthy Working and Performance Management: A Discussion of the Approach and a Report on a Survey of NHS Organizations", Health Manpower Management, Vol. 20 No. 2, pp. 22-32. https://doi.org/10.1108/09552069410060067

Publisher

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MCB UP Ltd

Copyright © 1994, MCB UP Limited

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