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Quality concepts and products litigation

Todd E. Kastetter (Todd E. Kastetter is Special Counsel to the law firm of Montgomery, Kolodny, Amatuzio, Dusbabek and Parker, LLP. He is based in Denver, Colorado, USA.)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 August 1999

1531

Abstract

The landscape for doing business in America is marked by products liability litigation. Americans have gained a reputation for being extraordinarily litigious. While the existence of any products liability "crisis" is the subject of heated debate, the simple fact remains: potential legal exposure – civil, administrative and, in some instances, criminal – is a legitimate concern for any manufacturer. Embracing and implementing quality concepts, principles and techniques yields numerous rewards in the event of litigation. This paper considers the current legal climate, looks at factors relating to product liability, and gives details of some relevant cases. It examines the litigation benefits of a quality assurance framework and quality management and concludes that such systems are an advantage to a defense attorney defending such a company in case of litigation.

Keywords

Citation

Kastetter, T.E. (1999), "Quality concepts and products litigation", The TQM Magazine, Vol. 11 No. 4, pp. 264-274. https://doi.org/10.1108/09544789910272959

Publisher

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MCB UP Ltd

Copyright © 1999, MCB UP Limited

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