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A window on quality improvement in the Czech Republic

Rick King (Rick King is Director of Quality Improvement, Rehabilitative Care Systems of America, Inc., Richmond, Texas, USA. Michael Gildea is a Senior Specialist, Lucent Technologies, Basking Ridge, New Jersey, USA. Rick L. Edgeman is Professor and Director, Self‐Assessment & Business Excellence Research Center, College of Business, Colorado State University, Fort Collins, Colorado, USA. George Mansfeld is Operations Engineer, Disk Memory Division, Hewlett‐Packard Corporation, Boise, Idaho, USA. Pavla Macurová is a Senior Lecturer, Faculty of Economics, Department of Business Administration, Technical University of Ostrava, Ostrava, Czech Republic)
Michael Gildea (Michael Gildea is a Senior Specialist, Lucent Technologies, Basking Ridge, New Jersey, USA. )
Rick L. Edgeman (Rick L. Edgeman is Professor and Director, Self‐Assessment & Business Excellence Research Center, College of Business, Colorado State University, Fort Collins, Colorado, USA.)
George Mansfeld (George Mansfeld is Operations Engineer, Disk Memory Division, Hewlett‐Packard Corporation, Boise, Idaho, USA.)
Pavla Macurová (Pavla Macurová is a Senior Lecturer, Faculty of Economics, Department of Business Administration, Technical University of Ostrava, Ostrava, Czech Republic)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 February 1999

810

Abstract

The Czech Republic has a long history of product excellence recognizable in such diverse areas as beer, weapons and shoe manufacture. Moreover, many of the ideas regarded as central to contemporary expression of TQM such as empowerment and primacy of the organization’s human resource are to be found in the 1920s and 1930s speeches and essays of Czech industrialist and organizational behaviorist Tomas Bata. Nevertheless, the Czech Republic faces distinct challenges brought about by the Velvet Revolution ‐ challenges common to many Central and Eastern European nations. Challenges, practices, trends and the future promise of quality in the Czech Republic are discussed.

Keywords

Citation

King, R., Gildea, M., Edgeman, R.L., Mansfeld, G. and Macurová, P. (1999), "A window on quality improvement in the Czech Republic", The TQM Magazine, Vol. 11 No. 1, pp. 8-11. https://doi.org/10.1108/09544789910246561

Publisher

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MCB UP Ltd

Copyright © 1999, MCB UP Limited

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