TY  - JOUR
AB  - Performance evaluations (appraisals) have been blamed for everything from team destruction to personal demoralization. The problem is not the concept of performance evaluation but the way they have been implemented. This technical report provides a sound path to effect constructive appraisals.
VL  - 10
IS  - 4
SN  - 0954-478X
DO  - 10.1108/09544789810222595
UR  - https://doi.org/10.1108/09544789810222595
AU  - Harrington H. James
PY  - 1998
Y1  - 1998/01/01
TI  - Performance improvement: was W. Edwards Deming wrong?
T2  - The TQM Magazine
PB  - MCB UP Ltd
SP  - 230
EP  - 237
Y2  - 2024/04/24
ER  -