Some thoughts on auditing
John Peters
(Editor of TQM Magazine, an educator in action learning with the Canadian School of Management and International Management Centres, and a consultant with the Buckingham Consulting Group International Ltd)
448
Abstract
Looks at the nature of the consultant‐client encounter with regard to the introduction of quality assurance systems. Notes that while the encounter itself is a dynamic one wherein prescription of quality‐assured behaviours is an impossibility, the static processes which surround the encounter can be effectively assured to auditable standards. Suggests that demand for a flexible approach will lead to an audit approach which focuses on process examination and less so on normative content.
Keywords
Citation
Peters, J. (1998), "Some thoughts on auditing", The TQM Magazine, Vol. 10 No. 1, pp. 4-5. https://doi.org/10.1108/09544789810201949
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited