TY - JOUR AB - Identifies two general principles ‐ level‐specific processes and information ‐ for shaping the distributed control by which living systems deal with complex environments, introducing their application to organizations. Since the effective appliction of principles such as these depends on an understanding of organizations as social systems, explores the concept of signalling values in system design ‐ an area in which there is believed to be a significant failure in current top management practice. VL - 9 IS - 4 SN - 0954-478X DO - 10.1108/09544789710181925 UR - https://doi.org/10.1108/09544789710181925 AU - Church Michael PY - 1997 Y1 - 1997/01/01 TI - Enabling economic quality and organizational responsiveness through the distribution of processes, information and values T2 - The TQM Magazine PB - MCB UP Ltd SP - 300 EP - 304 Y2 - 2024/03/28 ER -