Benchmarking: a paradigm for change to quality education

L. David Weller (Associate Professor in the Department of Educational Leadership at the University of Georgia, Athens, Georgia, USA)

The TQM Magazine

ISSN: 0954-478X

Publication date: 1 December 1996

Abstract

Utilizes benchmarking as an effective and efficient way to manage the change process for quality transformation in schools. Originally conceptualized as competitive intelligence gathering, benchmarking can also be a vehicle for planned, orderly change. Discusses the practices of generic and strategic benchmarking with the importance of personalizing the change processes through matching teacher knowledge, skills and interests to their benchmarking assignments. Presents reasons as to why teachers resist change in general, and presents an adoption model which uses some of the TQM tools and techniques to facilitate whole‐school implementation of the quality principles.

Keywords

Citation

Weller, L. (1996), "Benchmarking: a paradigm for change to quality education", The TQM Magazine, Vol. 8 No. 6, pp. 24-29. https://doi.org/10.1108/09544789610152892

Download as .RIS

Publisher

:

MCB UP Ltd

Copyright © 1996, MCB UP Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.