Reconnecting our communities

March Laree Jacques (North American Editor of The TQM Magazine)

The TQM Magazine

ISSN: 0954-478X

Publication date: 1 December 1996


Examines the notion that total quality can do for communities what it has done for businesses worldwide and describes ongoing community‐wide quality projects in the USA. Shows how respected organizations such as the Association for Quality and Participation (AQP), the World Center for Community Excellence, the W.K. Kellogg Foundation and The W. Edwards Deming Institute have launched successful community‐wide quality initiatives.



Laree Jacques, M. (1996), "Reconnecting our communities", The TQM Magazine, Vol. 8 No. 6, pp. 11-13.

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Copyright © 1996, MCB UP Limited

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