The Quality Yearbook is an annually published 800‐page book designed to keep people who are interested in quality management practices up to date. The editors have employed quality management practices throughout to put each edition together, make improvements from one edition to the next, and to reduce cycle time in the production process. Describes the various practices they have adopted to deliver a timely and high quality product.
Cortada, J. and Woods, J. (1996), "The story behind the book: using quality practices to create
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