Exploring the many faces of leadership

Marc Miyashiro (Marc Miyashiro is based at the Council for Continuous Improvement (CCI), San Jose, California)

The TQM Magazine

ISSN: 0954-478X

Publication date: 1 April 1996


Examines three very different approaches to leadership within a TQM organization: the first focusing on employees and how they perceive the consequences of their behaviour, as understanding the factors that influence behaviour can then allow managers to lead employees towards quality improvement, the second concentrating on the need to change emotions before making changes within the organization and the last relying on tapping into the “hidden” knowledge inside each individual as a starting‐point for further development.



Miyashiro, M. (1996), "Exploring the many faces of leadership", The TQM Magazine, Vol. 8 No. 2, pp. 17-19. https://doi.org/10.1108/09544789610114803

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Copyright © 1996, MCB UP Limited

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