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It Was a Great Idea, But...

Bob Edinboro (practising manager in the fields of materials and quality management. Tel: 0522 694878 or 0636 704079.)
Richard Palmer (practising manager in the fields of training and personnel management. Tel: 0522 694878 or 0636 704079.)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 December 1994

675

Abstract

Looks at the reasons and requirements for effectively planning and managing the implementation of TQM. Examines controlling the resulting rate of change in the organization to ensure that expectations for performance improvement are achieved. Presents instructions for running an employee training session, including sample exercises.

Keywords

Citation

Edinboro, B. and Palmer, R. (1994), "It Was a Great Idea, But...", The TQM Magazine, Vol. 6 No. 6, pp. 49-56. https://doi.org/10.1108/09544789410073649

Publisher

:

MCB UP Ltd

Copyright © 1994, MCB UP Limited

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