It Was a Great Idea, But...
Bob Edinboro
(practising manager in the fields of materials and quality
management. Tel: 0522 694878 or 0636 704079.)
Richard Palmer
(practising manager in the fields of training and personnel
management. Tel: 0522 694878 or 0636 704079.)
675
Abstract
Looks at the reasons and requirements for effectively planning and managing the implementation of TQM. Examines controlling the resulting rate of change in the organization to ensure that expectations for performance improvement are achieved. Presents instructions for running an employee training session, including sample exercises.
Keywords
Citation
Edinboro, B. and Palmer, R. (1994), "It Was a Great Idea, But...", The TQM Magazine, Vol. 6 No. 6, pp. 49-56. https://doi.org/10.1108/09544789410073649
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited