TY  - JOUR
AB  - There is currently little published information about the use of total
quality (TQ)‐based self‐assessment in the UK despite the increasing
interest in the subject. Discusses the findings of a survey into the
practice and benefits of self‐assessment to recognized models such as
the European model for Total Quality Management and the Malcolm Baldrige
National Quality Award model. Survey findings indicate that companies
are increasingly using self‐assessment and that benefits from this
approach are quickly realized.
VL  - 6
IS  - 4
SN  - 0954-478X
DO  - 10.1108/09544789410062821
UR  - https://doi.org/10.1108/09544789410062821
AU  - Finn Mark
AU  - Porter Leslie J.
PY  - 1994
Y1  - 1994/01/01
TI  - TQM Self‐assessment in the UK
T2  - The TQM Magazine
PB  - MCB UP Ltd
SP  - 56
EP  - 61
Y2  - 2024/04/23
ER  -