Making Self‐assessment Successful
G. Peter Hillman
(Director of TQM International Ltd, a member of the EFQM
and licensed user of the EFQM training material.)
3612
Abstract
The use of self‐assessment as a basis for evaluating progress with and achievement through total quality is increasing and like many initiatives there are some basic principles for success. Looks at the use of the EFQM Model as framework, outlines a self‐assessment process together with some of the do’s and don’ts for success. It also summarizes some of the benefits and suggests a practical framework for planning follow‐on action.
Keywords
Citation
Hillman, G.P. (1994), "Making Self‐assessment Successful", The TQM Magazine, Vol. 6 No. 3, pp. 29-31. https://doi.org/10.1108/09544789410057863
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited