A visible solution

Abstract

Suggests that the most efficient way of problem solving is in groups; demonstrates CEDAC (which stands for cause and effect diagram with the addition of cards), a visual tool for problem‐solving which creates a virtual workplace. Explains how the tool is used in group working, led by a facilitator. Considers the advantages of using CEDAC over other methods, and lists the conditions which need to be met in order for it to be used successfully.

Citation

Rodgers, L. and de Vries, J. (1992), "A visible solution", The TQM Magazine, Vol. 4 No. 6. https://doi.org/10.1108/09544789210034734